• Crypto deposits may take up to 15-30 minutes to reflect in your balance after network confirmations.
• Ensure you are sending funds on the correct network (e.g. TRC20, ERC20). Incorrect networks will result in permanent loss of funds.
• Minimum deposit amount is $2.00, but it may vary according to the currency. Deposits below the threshold cannot be credited.

If your deposit has not arrived after 1 hour, or if you have any questions regarding your transaction history, our billing team is ready to assist you.